Recovery and Forensic

 

hi 

i really need help with this i’m totally clueless about computers. i bought i new computer and
i’ve used Microsoft word 2007 until its asked me to enter the 25 character product key. after days of searching for it , i found the key on the box but it is saying the key is incorrect. i’m not sure what to do next. 

 

the computer is using Windows Vista Home Premium

 

THANK YOU

 

Diagnostic Report (1.7.0095.0):
—————————————–
WGA Data–>
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0×0
Cached Validation Code: 0×0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {FD5A75CC-1936-47B1-AB71-BA45EA2C2C43}(1)
Is Admin: Yes
TestCab: 0×0
WGA Version: N/A, hr = 0×80070002
Signed By: N/A, hr = 0×80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0×00000000
Build lab: 6000.vista_ldr.071023-1545
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data–>
ThreatID(s): N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002

WGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
File Exists: No
Version: N/A, hr = 0×80070002
WgaTray.exe Signed By: N/A, hr = 0×80070002
WgaLogon.dll Signed By: N/A, hr = 0×80070002

OGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002
WGATray.exe Signed By: N/A, hr = 0×80070002
OGAAddin.dll Signed By: N/A, hr = 0×80070002

OGA Data–>
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0×80070002
Signed By: N/A, hr = 0×80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>

Other data–>
Office Details: {FD5A75CC-1936-47B1-AB71-BA45EA2C2C43}1.7.0095.06.0.6000.2.00010300.0.0.003×32*****-*****-*****-*****-WQD8Q89578-OEM-7332157-000612S-1-5-21-4135545159-3090736685-2680774050HP-PavilionGG647AA-ABU s3115.ukPhoenix Technologies, LTD 5.0420070417000000.000000+00003313507018400E608090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-CPC102100Microsoft Office Home and Student 20071219 

Spsys.log Content: 0×80070002

 

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